Voice over · since 1981

The voice on the other end of the line.

Pat Fleet is the recorded voice of AT&T and the Bell System — the one millions of callers hear every day without ever knowing her name.

Pat Fleet in the studio, wearing headphones and reading from a script at the microphone.
In the studio where the phone company recordings are made. Photo: Alex Kasper.
Portrait of Pat Fleet.

About Pat

Affectionately called “Ma Bell” by the people who built the network.

Pat Fleet’s “AT&T” is one of the most recognized sounds in the United States. Ted Koppel called her a “mega star” of phone voices on ABC’s Nightline.

Since 1981 she has been the voice behind tens of thousands of telephone recordings — speaking to millions of callers a day with coin and credit-card requests, explaining services, or simply thanking them for using AT&T. Her digital studio makes recording and delivering voice-overs, whenever you need them, straightforward.

“The preferred telephone voice in the U.S. market.”

— AT&T Consumer Study
1981
First network recording
Tens of thousands
Telephone recordings voiced
Millions
Callers reached every day

Demos

Standard network recordings

A few examples of Pat Fleet in the kind of work the phone system is built on.

Demo reel A short montage of network and commercial reads.
All Circuits Busy The classic Bell System “all circuits are busy” message.
Blocked-call instructions Caller instructions for blocked calls.
Telemarketer block The message played to telemarketers when they’re blocked in some systems.

What Pat records

From the auto-attendant to the airport concourse

Pat is the voice of corporate and government phone systems, and can be heard in overhead announcements at airports, hospitals, and amusement parks.

  • IVR & auto-attendant
  • Voicemail
  • Music on hold
  • Intercept messages
  • Public address
  • Service branding
  • Narration
  • Radio & TV commercials
  • Radio imaging
  • Television promos

Clients

Heard on hold at

  • AT&T
  • Verizon
  • ABC Television
  • CBS Radio
  • Paramount Pictures
  • Bank of America
  • Boeing
  • Lowe’s
  • McDonald’s
  • Charter Hospitals
  • Rick Dees
  • U.S. Government
  • State governments

Off the record

Things that never made it onto the network

Silly takes recorded over the years. These were never used publicly, so you’ve almost certainly never heard them.

The touch-tone holdout When a customer just won’t get a touch-tone phone, what do you do?
For callers who don’t listen A gentle word for the ones who never press 1.
Jane Barbe, off duty Jane Barbe was Pat’s co-worker for many years before she passed away. Proof that she had a silly side — a very rare recording.

Work with Pat

Get in touch

Custom recordings, network and IVR work, licensing, bookings, or press — send a note and Pat will get back to you directly.

Press

For journalists

Pat Fleet is available for interviews and personal appearances.

Backgrounder

A one-page background on Pat Fleet for stories that need more detail.

Download PDF

Photo

High-resolution color photograph (3504 × 2336). Photo credit: Alex Kasper.

Download JPEG

For interviews and personal appearances, send a note and we’ll be in touch.